Serving sizes are changing, and I’m not talking about protein, potassium or potato chips. I’m talking about Marketing.
It used to be that marketing campaigns were a multi-month menagerie of planning, production, tactical execution and measurement with the tactical execution phase often dominating the campaign timeline. Lately though, I’ve noticed an increase in much shorter “single serving” marketing tactics which I believe represent a significant shift in both consumer and agency behavior.
So, what is a “single serving tactic?” It’s a marketing initiative with a very short shelf life or execution phase and is usually focused on obtaining a specific short-term result. They are often broadly targeted initiatives, executed in a specific context, designed to create high levels of consumer awareness and action in a short timeframe. Single serve marketing usually occurs in an environment where a short, sharp blast of exposure to a brand, product, or service is enough to deliver measurable results. There are many historical examples of single serving strategies and tactics, such as product launch events, but the evolution of new media has enhanced the single serving landscape and the potential of single serving tactics. One recent example of note in this category is the Chevy Game Time 2012 Superbowl Campaign.
The Game Time campaign had two main components: A game day mobile application that followed the game and gave consumers a chance to win “one of 20 Chevy’s and thousands of other prizes” and an onslaught of commercials promoting different parts of the Chevy portfolio. Below are two videos produced by Chevy for Superbowl 2012; the first introducing and explaining the “Chevy Game Day app”, the second a commercialized music video produced by OkGo and Chevy that was partially aired on Superbowl Sunday.
A couple of short commercials and a mobile application may both appear to have short “single serving” shelf lives, but it’s really only the latter that does. Commercials, like OkGo’s needing/getting above, enjoy a prolonged (perpetual) shelf life on YouTube, where as a single serving mobile application, like Chevy Game Time, ceases its marketing and material functions immediately after the game.
Q: So, is a single serving tactic a good thing? Should I be investing in something with such a short shelf life? And do they get results?
A: Yes, yes and yes. BUT, it’s all about intake and context.
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