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Google’s mission is to “organise the world’s information” and it has done a fine job over the past decade or so by bringing order to the web’s trillion+ pages. But the web has changed since Google was incorporated in 1998. The web is no longer static and the content that makes up the internet has been democratised. Instead of a minority updating the internet, now everyone in the world can potentially impact the make-up of the web. The web is now social.

Google's social search could give more prominence to its social network, Google+

So Google has launched Search plus Your World to make its search results more personal in response to the rise of the social web. It wants to do this to make sure the best and most relevant results are returned. The search giant will now include social data from its fledgling social network Google+ to complement search results, complete with information from people’s social graph. Now if someone wants to find information about a car, they will not only get links to pages of car manufacturers, but also comments, pictures and other content about cars from their Google+ network at the top of the page.

There are critics of Google’s move and many say it’s twisting search results in order to boost its own social network. Twitter’s general counsel Alex Macgillivray has been vocal and said it’s a “bad day for the internet”. Twitter expects that its own content will be sidelined and that Google+ will be given undue prominence in search results. But Google cannot index content from Facebook and Twitter as the networks do not allow it to crawl their pages for data.

For many, Google is the gateway to the internet and how they find information on events, their passions and products. So for brands, social search will be important because it adds another factor to the way Google ranks pages for different keywords. We might see some brands being forced to reconsider the importance of Google+ as a social network to reach out to their target audience – because Google has played its trump card to make it significant: search.

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Discussing the FIFA crisis for PRWeek podcast

November 29, 2011

Since discussing the FIFA racism furore on this blog, I took part in a PRWeek podcast to discuss how the issue could have been handled properly by establishing a robust point of view and avoiding crisis management mistakes:

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Sepp Blatter: The Prince Philip of the football world?

November 25, 2011

The furore over FIFA and Sepp Blatter’s handling of the recent football racism row and Mr Blatter’s recent interviews has provided some important reminders of how, or rather how not, to handle a crisis.
At Bite we have always believed there is no such thing as a crisis, just an issue that hasn’t been handled or [...]

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Technocrats – Nothing to do with technology

November 17, 2011

I clearly remember learning the meaning of the words referendum and devolution. Being a Scot these words were enormously important and highly over-used by Scottish politicians in the mid-nineties. I also remember the first time I heard the words austerity, impeachment, inauguration and hung parliament. Again, these words became overnight sensations thanks to significant political [...]

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Topman, T-shirts and the daily Twitter-go-round

September 15, 2011

I’m endlessly fascinated by the news agenda that Twitter creates. No readers’ digest or news search could effectively recreate the contradictory values that coexist at any moment in time on Twitter. No debate could mimic the melting pot of opinions that spew forth in real time, in brief and breathless miniature [...]

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Why Chrome and HTML5 adoption is more significant to businesses than you might think

August 1, 2011

The news that Chrome has overtaken Firefox to become the second most popular web browser in the UK with a 22% market share shouldn’t come as a massive surprise. The heavy TV advertising (see video, above) and online promotion it has received demonstrates the same kind of commercial commitment Microsoft makes to Windows and IE. [...]

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Bite expands its relationship with HP globally

February 26, 2010

Those of you who follow Bite’s progress will know that we recently added five offices in Asia Pacific through the acquisition of Upstream Asia. This has greatly increased our ability to service clients on a local, regional and international level. We’re thrilled that the strength of Bite’s global network has quickly been proven with [...]

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